Cancellation and Refund Policy – On Demand Booking
- IN CASE OF CANCELLATION BY A USER:
1. | Workspace Category: Flexible Desk & Dedicated Desk, Meeting Room, Training Room | |
1.a. | Workspace Reservation Duration: 2 hours to 2 days | |
Workspace Reservation cancellation before the start time of the booking | % of Money refunded to the User of the total Reservation Fee | |
0 to 24 hours | 0% | |
24 to 48 hours | 50% | |
48 hours + | 100% | |
1.b. | Workspace Reservation Duration: 3 days and more consecutive booking | |
Workspace Reservation cancellation before the start time of the booking | % of Money refunded to the User of the total Reservation Fee | |
0 to 24 hours | 0% | |
24 to 72 hours | 50% | |
72 hours + | 100% | |
You may note that no cancellation fee to be charged for a Workspace Reservation that is cancelled within thirty (30) minutes of creating the said Workspace Reservation. Any amount paid will be refunded.
- IN CASE OF CANCELLATION BY THE COMPANY:
- The Company shall credit back the entire amount of money paid by the User towards the Reservation Fee.
- The Company, at its sole discretion, shall decide the mode through which refund of the Reservation Fee shall be credited back to the User.
- The Company’s determination of cancellation fees and refunds applicable to Users shall be conclusive and binding on the Users. Any disputes in this regard will be subject to the dispute resolution mechanism under Paragraph 15 of these Terms.